Reference

mata62 Terms & Conditions for Your Account

Our Terms & Conditions explain how your mata62 account, wallet activity and lobby access work before you open an account.

Account access rulesWallet and payment termsPolicy contact routeData and security duties
mata62 mata62 Terms & Conditions for Your Account
POLICY HELP PATH

Get Clear Answers About Your Terms

A direct policy route helps you resolve account questions without guessing which clause applies.

Policy questions Send the clause or account step you are unsure about through our support route.
Payment clarification For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, include the receipt…
Account changes If your phone number or account detail needs correction, contact us before making another…
SECURITY IN PRACTICE

How We Apply mata62 Policy Rules

We apply these Terms & Conditions through practical account and data controls rather than hidden steps.

Account identity

We use the phone-verification step to connect your account activity with the details supplied at account creation.

Payment records

Receipts and transaction references for DANA, OVO, GoPay, QRIS and bank rails may be retained to reconcile activity.

Device access

You can read the policy from a mobile browser or desktop browser.

Cookie settings

Cookies or similar browser storage may keep policy choices and account-session functions available.

Retention requests

Ask us to correct an account detail or clarify how long a record is kept through the policy support route.

Policy contact

Include your registered phone contact, the affected clause and any payment reference when requesting a change.

Terms & Conditions Questions Answered

These common Terms & Conditions questions focus on the decisions you may face before opening an account or while checking a payment status. We keep the answers tied to the account, policy and contact steps used by mata62, so you know what to prepare before contacting us.

Open the policy link on this page before creating an account. The text covers account duties, phone verification, payment records, access rules, data handling and the process for requesting clarification or a correction.

Yes. The Terms & Conditions cover payment references used with DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account. Keep your receipt reference and account details consistent for matching.

Phone verification connects the account to the contact detail supplied during account creation. We may need that check before account access or before handling a requested change to personal or payment-related details.

You can contact us through the support route beside the cashier area and describe the requested correction. We may ask for the registered phone contact or another account detail before applying any change.

They apply when you read the policy or use your account on a mobile or desktop browser. Clearing cookies may trigger another login or verification step, but it does not replace or alter the terms.

A mismatch between your account record and a DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt may require clarification. Send the reference through support so we can check the transaction.

Access depends on local law and is available where local law permits. The Terms & Conditions explain the account and location requirements that apply, so check the current policy before continuing from your region.